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I don’t like to give mean spirited recs but sometimes getting off the phone with an angry customer at work reinforces this belief
the amount of anger and entitlement produced from umm, not reading things from top to bottom or getting immediately gratified/handheld disturbs me
Apr 2, 2024
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when i worked at the Apple Store / Genius Bar in college, we were trained on "assuming positive intent" from customers and peers. at the time, when i was a shithead 20-year-old, i thought this phrase was such bullshit. of course i can tell when someone has malicious intent, why not respond in kind! but now that i'm a bit older, i've realized the real wisdom behind the idea "assume positive intent" is that, when faced with interpersonal conflict, it's better to take the path of least resistance and keep your cool.
for example, if i'm getting kind of annoyed with someone at work and i want to write a snarky email, i find it best to walk away from the keyboard and write my response when i'm feeling less activated.
the result is that i can feel good about how i handle my feelings, i reflect better on other people, and i'm being an actual grown up. ;~)
Feb 19, 2025
I get this problem too - snapping at people that have irritated me by being slow or oblivious.
I think it’s a big thing for healthcare workers. You’re empathetic for them and their situation but you also some times think that they must be thick.
You don’t have to be compassionate. You don’t have to understand them. so long as you’re respectful and kind to them and you control your expression and the words you say to them, it’s fine. Just vent about it elsewhere to stop thinking about it (journaling).
This is gonna make me feel like a villain but I’ve tried being compassionate and it is exhausting. It’s exhausting to keep trying to explain their words/actions in an understandable way.
Jan 28, 2025
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it makes me feel like tearing my skin off in chunks. i hate it with a passion. especially when people choose to willfully misinterpret you because the self righteous euphoria that they get from feeling like they’re right is more important than actual human communication. im practically vibrating with anger right now it feels like i’ve swallowed a bee. anyways.
be kind
love others
never attribute to malice what can be attributed to incompetence
the world is so much bigger than the palm of your hand.
Dec 9, 2024
Top Recs from @aidanaguirre
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As often as possible
May 7, 2024
Jun 2, 2024
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The bastard child of the kitchen, the most misunderstood condiment
You might be underutilizing it, if you don’t like it I can’t help you
Apr 11, 2024